When you're at the merchant's checkout, do the following:
- Open KBC Mobile
- At the bottom right, click 'Extra services’
- Select Joyn
- Click the button ‘Scan QR code’
- Scan the QR code on the merchant's iPad
- The available rewards are displayed on the left side of the screen and are marked with a 'Redeem for … points' button
- Indicate which reward you want and click the blue button next to it
- Confirm by clicking ‘Redeem reward'
- The points are deducted from your account
- If necessary, the merchant enters extra points on his iPad and confirms.
You’re now entitled to your redeemed award and your extra points have been added.