How do I redeem a reward with KBC/CBC/KBC Brussels Mobile?


When you're at the merchant's checkout, do the following:

  1. Open KBC/CBC/KBC Brussels Mobile
  2. At the bottom right, click 'Extra services’
  3. Select Joyn
  4. Click the button ‘Scan QR code’
  5. Scan the QR code on the merchant's iPad
  6. The available rewards are displayed on the left side of the screen and are marked with a 'Redeem for … points' button
  7. Indicate which reward you want and click the blue button next to it
  8. Confirm by clicking ‘Redeem reward'
  9. The points are deducted from your account
  10. If necessary, the merchant enters extra points on his iPad and confirms.

You’re now entitled to your redeemed award and your extra points have been added.