Why is the Joyn app requesting access to my camera?

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To be able to scan the QR code on the merchant's iPad, the app needs your camera. That's why you need to give permission. 

If you accidentally denied access, you can change this in your smartphone's settings.

 

For iPhone:

  • Go to Settings.
  • Scroll down until you see 'Joyn' and tap it.
  • You'll then see the following screen.
  • Make sure the slider for the camera is ON (green).

For Android:

  • Go to Settings.
  • Choose Apps and tap the Joyn app.
  • Tap Permissions.
  • Make sure the slider for the camera is ON (green).