When Joyn users register, they'll be asked to add a few details to their profile, including their birthday. Would you like to offer your customers a small gift for their birthday? Be sure to encourage them to complete their Joyn profile as much as possible.
Each merchant decides whether or not to activate the automatic birthday campaign. Of course, we recommend you do. You draw up an email once, attach a nice coupon to it and the system handles the rest. The campaign will remain active until you deactivate it.
You can set the email to be sent on the birthday or up to 1 month beforehand.
It could be a good idea to contact your customers a little bit earlier.
If you send your email just before their birthday, they might think of you if they're still looking for something for their celebrations.