Can I give my customers points from my merchant portal?

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You can manually give a customer points from your merchant portal by following these steps:

  1. Open business.joyn.be and log in.
  2. Go to the 'Customers' tab.
  3. Find the customer in question.
  4. Click the customer's name.
  5. Scroll to 'History'.
  6. Click the 'Add points' button.
  7. Enter the number of points you want to award to your customer.
  8. Confirm using the blue 'Add points' button.