How can I delete my Joyn account?


What a shame!

Are you sure you no longer want to receive rewards, coupons or promotions from your favourite Joyn merchants?


Are you receiving too many emails? In that case, you can simply adjust your email preferences.

You'll find more information about how to do that in this article.

If you still want to delete your account:

  1. Open the Joyn app on your smartphone.
  2. Tap the icon in the upper left corner.
  3. At the bottom, select 'Delete account'.
  4. Confirm by tapping 'Delete account'.
  5. Enter your password and tap 'Delete'.
  6. Your account has been deleted.


Don't have a smartphone?

Send an email to and say you'd like to delete your account.