No problem, follow these steps to reset your password:
- Open the Joyn app on your smartphone.
- Enter the email address that is linked to your Joyn account and tap 'Continue'.
- On the next screen, under the button, tap 'Forgot your password?'.
- Double check your email address and then tap 'Continue'.
- You'll receive an email from Joyn with the subject line 'Create a new password'.
- In that email, tap the 'Change password' button.
- Enter your new password twice and tap the 'Change password' button to confirm.
- You can now log in to the app using your new password.